Frequently Asked Questions

Please see our Rates here.

Sorry, we only have soft bound ones. But our book pages are twice as thick and harder than the pages used in hard bound books or magazines.

We are based in Quezon City, Philippines. Ordering is done online.

You may reach us here or through:

• email > fotograbooks@gmail.com
• facebook > FotograBooks
• instagram > @fotograbooks or @fotogra.ph

We try to reply within 1-2 days, unless we're on holiday. Sorry, Viber or SMS contact number not available.

Only for copies of the same book. Minimum order of 10 copies.

Please see our How to Order guide.

We accept BPI, GCash, Maya (QR codes here) or credit card (via PayPal). Gift cards or store credit can be applied at checkout when you're logged in.

Upload it on your order page — the link is in your order confirmation email, or log in to My Orders and open the order. Send a screenshot or PDF of your transfer within 3 business days. There's a box for a note if anything needs explaining, like paying in two transfers or sending from a different name.

Prefer email? Send it to payment@fotograbooks.com with your order number as the subject. Paid by PayPal or card? Nothing to send — we get the payment automatically.

We check every payment against the bank ourselves, so your order stays Pending until we've confirmed it. You'll get an email the moment it is.

Yes, please submit photos within a year of purchasing your book. We forfeit orders that aren't completed within a year. If you could send your photos within a month that would be awesome. Wouldn't you like to enjoy your Fotogra Book right away?

We print JPG, HEIC or PNG files only. For uploads you may also send them packed in a ZIP or RAR archive (up to 200MB per file).

For good quality prints, please submit photos that have at least 600×600 pixels at 72 dpi resolution for the 2x2 and 5x5 books, and at least 1200×1200 pixels at 72 dpi resolution for the 8x8 books. Submission of higher resolution photos is encouraged.

We print 1 image per page. So for a 60-page book, you may send 60 images plus 1 for the cover. An image can be just a single photo or a collage. If you wish to include more photos, either add more pages or do collages.

We can print a minimum of 20 pages. It costs the same as a 60-page book.

We have a layout service if you want us to do the collage for you. It includes basic processing of the photos. You may send photos up to 3x the number of book pages.

Log in to My Orders and open your order — you can do this any time after ordering, from your computer, tablet or phone. For each book you ordered, choose one of three ways to send its photos:

• Upload — JPG, PNG, HEIC, ZIP, or RAR files straight to our server. We print by filename (ascending) or capture time.
• Link — a shared Dropbox, Google Drive, or Facebook link. Make sure it's shared publicly or with fotograbooks@gmail.com, and put the files in a single folder named Your Name - Order Number - Book Title.
• USB — ship us a USB drive. This adds 1 week to production.

Our system arranges photos automatically by filename or capture time — not by upload order — so rename the files first if you want a particular sequence.

Your book's files are listed on the order page as they upload. When everything for a book is in, click Mark This Book Ready for Printing — the book then shows as ready, and you can check your order's status anytime in My Orders. If you ordered several books, mark each one ready as you finish it.

Yes you may, but Facebook renames the photos you upload, so if we print from your album, they would be in random order. Also, most of the time Facebook photos are only printable into 2x2s or 5x5s.

We use 220 GSM paper in matte finish for the inside pages and 260 GSM photo paper in satin finish for the cover.

The supplier markets it as photo paper so we assume it is, but we cannot guarantee it's 100% acid free. Always best to keep your Fotogra Books in a cool, dry place away from direct sunlight.

We use a 6-color dye ink printer specifically geared for photo printing.

Based on a printer industry report, the inks we use resist fading fairly well and may reach around 30 years before showing discernible fading under regular direct sunlight. Since the images are in book form and not exposed, they'll resist fading much longer.

No. If your book accidentally gets wet, dab off the excess water with an absorbent cloth. Pages with less black ink resist water better.

Not exactly — there will be slight shifts in color and brightness. Photos usually turn out a little darker on print than on screen.

The books start with page 1 on the right and page 2 at its back. All pages have white borders, added prior to printing, so send your layouts/pages without borders.

No, we print the photos as is — we just resize and sharpen them for printing. Our layout service includes basic brightness/contrast adjustment.

Yes. But you still have to send them per page, not per spread — pages print with borders all around, so seamless spreads aren't possible.

Unfortunately no. Only the covers can be printed full bleed.

Only if you want to maximize page space. We print photos as-is, so rectangular photos print as such and aren't cropped to fit a square format.

By default, pages print according to filename in ascending order, or by capture time if that data is embedded. Rename files 01 to 60 for a specific order; the cover photo as 00.jpg or cover.jpg.

Yes, but text has to be part of the image when submitted (e.g. photo on top, text at bottom, saved together as one image).

At least 1500×1500px at 300 dpi for a 5x5 book, or 2400×2400px at 300 dpi for an 8x8 book, with about ½ inch bleed space around the image.

You can leave it blank or put the book title on it. 35 characters max for the 5x5 and 8x8 (including spaces and special characters), 12 characters for the 2x2.

Yes — the Custom Cover add-on is ₱100 for the 5x5 book or ₱250 for the 8x8 book. Front & back: 5.75×5.5 in (5x5) or 8.75×8.5 in (8x8), with bleed allowance. Spine thickness: .9cm (60 pages), 1.2cm (80 pages), 1.5cm (100 pages).

Standard production time is 28 days; rush is 7 days. Layout service and culling service adds 1 week each to production. Note that production time do not include holidays and shipping time.

Production begins once we've received both proof of payment and photos. Books ship on the next scheduled shipping day — Tuesdays or Fridays.

Yes — ₱300 (5x5) or ₱500 (8x8) per book for one-week production. Holidays and shipping time are not included, and the clock starts once we have both your payment and your photos.

Yes — our culling service is ₱500 per 500 images (no proofing) and adds 1 week to production. If you also want us to lay out the pages, see the culling and layout service.

We ship via LBC for both Metro Manila and provincial areas, on Tuesdays and Fridays.

We send a notification email with tracking information once your order ships. Check your Spam folder if you don't see it.

Yes — you can enter a different shipping address, e.g. to send a Fotogra Book as a gift directly to the recipient.

If undeliverable, the package is returned to us. We'll reship to the correct address, but you'll shoulder the reshipping fee.

Metro Manila: ₱150 per order, free for orders ₱4,200 and up. Provincial: ₱250 per order, free for orders ₱6,500 and up. International shipping is currently unavailable.

We delete them from our system 2 months after submission. We sometimes keep backups of print files for a year in case of reorders.

We check files for print layout concerns before production, but not for misspellings, image quality, or color — we assume submitted files are of the intended resolution and color. If your book doesn't arrive in excellent condition due to shipping mishandling, let us know.